Privacy & Data Protection Policy

Data Controller
Company Name: Healthify S.L.U
Registered Office: Madrid, Spain
Contact Email: info@ticctalk.com
VAT Number: ESB09702705
Supervisory Authority: Spanish Data Protection Agency (AEPD)

1. Purpose and Scope

This Privacy Policy describes how personal data is collected, processed, and protected when using this website and related services.

We are committed to complying with:

• Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
• Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD)

2. Data Collected

We may process the following categories of personal data:

• Identification data: name, surname
• Contact data: email address, phone number
• Professional data: company name, job title
• Technical data: IP address, browser type, device information
• Usage data: browsing behavior and interaction with website content

3. Purpose of Processing

Personal data is processed for the following purposes:

• Responding to inquiries and contact requests
• Providing consulting, audit, and due diligence services
• Managing subscriptions (e.g., newsletters, podcast updates)
• Improving website performance and user experience
• Complying with legal and regulatory obligations

4. Legal Basis for Processing

Processing is carried out under one or more of the following legal bases:

• Consent (e.g., newsletter subscriptions)
• Performance of a contract or pre-contractual measures
• Legitimate interest (e.g., improving services, responding to inquiries)
• Legal obligation

5. Data Sharing and Transfers

Personal data will not be sold or disclosed to third parties except:

• To trusted service providers (e.g., hosting, analytics, CRM tools), under data processing agreements
• Where required by law or competent authorities

Where data is transferred outside the European Economic Area (EEA), appropriate safeguards (e.g., Standard Contractual Clauses) will be implemented.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described or to comply with legal obligations. When no longer required, data will be securely deleted.

7. User Rights

You may exercise the following rights at any time:

• Access your personal data
• Rectification of inaccurate data
• Erasure (“right to be forgotten”)
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent at any time

Requests can be submitted via: [Insert Contact Email]

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized or unlawful processing, loss, destruction, or damage.

9. Cookies Policy

This website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve user experience.

Types of cookies used may include:

• Essential cookies (required for website operation)
• Analytics cookies (e.g., traffic measurement)
• Preference cookies

Users can manage or withdraw consent via the cookie banner or browser settings. A detailed Cookie Policy may be provided separately.

10. Third-Party Services

We may use third-party tools (e.g., analytics, embedded media platforms). These providers may process data in accordance with their own privacy policies.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with the corresponding revision date.